FAQ

Our dedicated guardians play a vital role in the lives of their clients, providing not only essential care but also much-needed companionship and support. It's heartening to know that guardians, like yourself, invest an average of 1-2 hours per month in visiting their clients, making phone calls, and staying connected through emails. Your commitment to maintaining regular contact demonstrates your genuine care and dedication. Your efforts go a long way in ensuring the well-being and happiness of those you serve. Thank you for your kindness and the energetic spirit you bring to your role as a guardian. Together, we are making a positive difference in the lives of our clients and building a stronger, more compassionate community.

We believe that continuous learning is key to being an exceptional Guardian, and we're thrilled to provide you with an engaging and comprehensive training experience. Our training program consists of an invigorating Orientation meeting, where we cover all the essential responsibilities and procedures. You'll receive an informative handbook that serves as a valuable resource throughout your journey as a guardian. In addition, we offer a convenient no-cost online course that we kindly request all guardians to complete. This course will equip you with the necessary knowledge and skills to excel in your role. But it doesn't stop there! We are committed to your growth and success, which is why we offer a wide range of ongoing training opportunities. These include both virtual and in-person sessions that take place monthly. These sessions provide a platform for continued learning, sharing experiences, and staying up-to-date with the latest developments in guardianship practices. Get ready for a fulfilling journey of learning, growth, and making a positive impact as a well-equipped and energized guardian!

It is important to remember that not all wards may fully comprehend the role of a guardian and the reasons behind their appointment. Many of the individuals we serve experience reduced cognitive functioning due to factors such as age, disease, or injury. While they may not fully grasp the specifics of your role as a guardian, your presence and compassionate care make a significant impact in their lives. Your dedication and support provide them with a sense of safety, stability, and guidance during challenging times. Through your actions and interactions, you can foster a nurturing environment that promotes their well-being, even if they may not fully comprehend the intricacies of your role. Your presence as a guardian is truly valued, and your commitment to their care is greatly appreciated.

As a guardian, we request that you visit your ward at least once a month to ensure their well-being and maintain a connection with them. Additionally, according to court requirements, a face-to-face visit on a quarterly basis is necessary. However, we understand the importance of respecting your client's routine and ensuring minimal disruption. You have the flexibility to visit as often as you see fit, taking into consideration the needs and preferences of your ward. The length of your visits can vary based on the circumstances and the individual's comfort level. By maintaining regular contact and being present in their lives, you are providing valuable support and companionship. Your dedication to making a positive impact through your visits is truly commendable.

Get ready to embark on meaningful visits that will bring joy and companionship to your ward's life! As a guardian, you will have the opportunity to visit your client at their residence, which could be a nursing home, assisted living facility, group home, or even their own independent dwelling within the community. We understand that each client has unique living arrangements, and we encourage you to adapt to their specific needs and circumstances. If your client attends a day program, we highly recommend visiting them there too. By engaging with them in their familiar environment, you'll not only build a strong bond but also witness the positive impact of your presence firsthand. Whether it's creating a cozy atmosphere in their residence or joining them in their day program activities, your warm and friendly visits will undoubtedly make a world of difference in their lives.

Get ready to bring a ray of sunshine into your ward's life with your vibrant visits! While each client is unique, we find that most of them truly appreciate having visitors like you. Your presence and companionship can brighten their day and bring a sense of connection and joy. However, it's important to remember that some clients may initially feel unhappy about the appointment of a guardian. It's not uncommon for individuals with reduced cognitive abilities to struggle with fully understanding your role and may not remember you from visit to visit. But fear not! Our dedicated Volunteer Coordinator is here to support you every step of the way. They have a treasure trove of ideas and valuable information on how to make the most out of your visits. They can provide guidance on fostering meaningful interactions, creating engaging activities, and finding ways to connect even with clients who might have difficulty comprehending your role. Your warm and energetic presence will undoubtedly make a positive impact, bringing smiles and creating memorable moments for your ward. Together, we'll navigate this journey of compassion and care, ensuring that your visits leave a lasting impression of love and support.

As a guardian, your role encompasses providing essential care and support to your ward. While the specific needs of each individual may vary, your overarching goal is to ensure their well-being and promote their quality of life. You will be responsible for advocating for their rights, making decisions regarding their healthcare and treatment, and ensuring their safety and comfort. This may include coordinating medical appointments, collaborating with healthcare professionals, monitoring their living conditions, and addressing any concerns or challenges they may face. Your care extends beyond the physical aspect, encompassing emotional support, companionship, and actively engaging with your ward to enhance their overall well-being. You are their advocate, their voice, and their trusted ally, working tirelessly to provide the care and attention they deserve. Your dedication to their welfare is deeply appreciated, and your professional approach will ensure that your ward receives the highest standard of care.

As a guardian, your focus is on providing attentive care and support rather than transportation logistics. Guardians are not responsible for transporting their clients anywhere. However, it is important to stay informed about your ward's appointments. While you are not required to attend these appointments, we highly encourage you to be aware of them. It's beneficial to establish a line of communication with your ward's doctor(s), introducing yourself and expressing your commitment to their well-being. Being involved in the healthcare process allows you to stay informed about any changes to the care plan and ensures that you can provide valuable input when necessary. Following up with the doctor(s) after appointments demonstrates your dedication and reinforces a collaborative approach to your ward's healthcare. Your warm and friendly engagement with the medical professionals involved will foster a strong support network for your ward, ensuring their needs are met and their health is prioritized.

As a Guardian, there are no expenses directly associated with your role, except for mileage. We cover the cost of your background check, and all the necessary orientation and training are provided to you at no expense. You are not required to purchase anything for your client, and you are not financially responsible for their care. Your primary focus is on providing compassionate support and advocating for their well-being. Rest assured that your commitment and dedication as a Guardian are invaluable and greatly appreciated. Your efforts make a meaningful difference in the lives of those you serve, without any financial burden.

Ensuring the well-being of your ward is paramount, and we encourage open communication to address any concerns about their care. Attending the quarterly care conference with your client's care team is an excellent opportunity to stay informed about their current care, explore available options, and discuss any additional services that may be needed. These conferences provide a platform to voice your observations and advocate for your client's needs. If, at any point, you believe that your client is not receiving adequate care, please don't hesitate to contact our office. We are here to support you and work together to ensure the best possible care for your ward. Your dedication to their welfare is greatly appreciated, and we are committed to addressing any concerns that arise along the way.

As a Guardian, you play a crucial role in determining the living arrangements for your ward. While moving can be a significant transition, it is important to prioritize your client's well-being. If you believe that a different setting would better serve the needs and best interests of your ward, we encourage you to reach out to our office. We are here to support you in exploring and identifying a more suitable living environment. We understand that making such decisions requires careful consideration, and we are dedicated to working with you to ensure the best possible outcome for your client. Your proactive approach and commitment to their overall welfare are truly commendable.

Losing a client is undoubtedly a difficult and emotional experience. When your client passes away, your role as Guardian comes to an end. We understand the deep connection you may have developed during your time together. If you feel comfortable and there is an existing relationship, you are welcome to reach out to their family and friends to offer your support and condolences.

In some cases, if a funeral has been organized, you may be asked to sign a document at the funeral home as the Guardian. This serves as a formality to acknowledge your involvement and relationship with the deceased.

During this challenging time, it's essential to take care of yourself and process your own feelings of loss. We are here to provide support and guidance as needed. Your dedication to your client's well-being and the compassion you have shown throughout your time as their Guardian is truly admirable.

We understand that life is full of unexpected twists and turns, and sometimes circumstances may arise that require you to step down from your role as a Guardian. If you find yourself in a situation where you can no longer continue as a Guardian, we are here to support you.

Please reach out to our agency and inform us of your decision. We will work diligently to find a suitable replacement to ensure that your client's needs are met. It's important to remember that until a successor has been appointed, you will remain the legal guardian, and we will assist you during the transition period.

We appreciate the commitment and dedication you have shown as a Guardian, and we understand that life's circumstances can change. Your willingness to prioritize the well-being of your client and make responsible decisions reflects your genuine care and compassion. Rest assured that we are here to assist you through this process and ensure a smooth transition for both you and your client.